Frequently Asked Questions
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Which devices does KuaiLian VPN support?
Windows, macOS, Android, and iOS are all fully supported, with HarmonyOS Next compatibility. One account can be used across up to 10 devices simultaneously.
Does KuaiLian VPN log my data?
Never. We strictly enforce a zero-log policy — we do not record browsing history, IP addresses, or connection timestamps. Our policy is independently audited by Deloitte and ISO 27001 certified.
Is there a free trial?
Yes. New users receive a 7-day free trial upon registration, no credit card required. Annual plans also include a 30-day full money-back guarantee, no questions asked.
Will KuaiLian VPN slow down my connection?
No. Our proprietary smart routing selects the optimal node automatically, reducing average latency by 40%. Asia nodes deliver as low as 18ms, and 4K video streams load instantly on gigabit servers.
How many nodes are available?
230+ global nodes across 55+ countries, including New York, Tokyo, Frankfurt, Singapore, and Hong Kong. We continuously expand coverage with real-time latency updates.
How many devices can use one account?
Monthly plan: 5 devices. Annual plan: 10 devices. Family plan: 20 devices, with independent sub-account management for each user.
Does KuaiLian VPN support refunds?
Yes. Annual and family plans include a 30-day no-questions-asked refund. Contact customer support to process the refund — typically settled within 1-3 business days.
Which streaming services are unblocked?
KuaiLian VPN unblocks Netflix, Disney+, YouTube, iQiyi, Bilibili, and other major streaming platforms with dedicated streaming nodes for 4K buffer-free playback.